FAQ

FAQ

FAQ of all the services we offer at Lemon Press

Can you accept PC files?

We accept files in both Mac and PC format. Please see our Artwork Guidelines.

Can my printing be turned around quickly?

Yes, depending on the size of the project and subject to the amount of press time available. At The Lemon Press we pride ourselves on our service but we will never compromise on quality. If we can’t achieve your request we will tell you.

How much notice do you need on a job?

We like to have as much notice as possible of any print projects you may place with us. We can then block off press time to ensure you meet your deadline.

Do I have to collect my job?

No. We have a delivery service. One of our plain delivery vehicles will deliver your job either to yourself or to your customer as agreed on the quote.

Can someone visit me to discuss a project?

A member of our Account Management team can arrange a visit to discuss your requirements. All of our team are highly experienced and will be able to discuss or highlight any potential issues and help you to resolve them.

How do we send our artwork?

Files can be sent via our website through the Client Area. Artwork files that are very large (over 2Gb) can be emailed to us via a service such as MailBigFile or WeTranfer, alternatively they can be saved onto disk or USB and collected by your Account Manager. If you send artwork through electronically please also send an email to studio@nulllemonpress.co.uk or fax order to 01527 523697.

How should I save my files in PDF format?

Make sure you have allowed 3mm bleed and selected the ‘Print Ready’ option with all the fonts embedded.

Can you print from artwork created using Microsoft Word?

Yes, we can from the majority of applications available on the PC including Microsoft Word. Please see our Artwork Guidelines for more details.

Will the printed colour match the colours on my monitor?

Not unless your monitor has been calibrated to our press profile. The colours on your printing will not usually match what you see on screen. This is basically because of the difference between radiated and reflected light. You will always see a colour proof of your artwork for signing off to print. This will be far more accurate in showing you how the printed job will look.

What printing press do you currently use?

The Lemon Press have invested in the new Heidelberg Speedmaster XL75 which can consistently meet the highest demands on quality and top productivity. This press has many impressive innovations and sets a new standard in the B2 format.

What is the difference between spot colour and full colour printing?

Spot colour printing uses a different ink for each colour, often a Pantone colour. This method is often used when a corporate colour has to be matched exactly. Full colour printing uses four inks – Cyan, Magenta, Yellow and Black – mixed in different quantities to create colour images. This technique is referred to as either; process colour, CMYK or full colour printing. Rather confusingly, they all mean the same thing.You can combine the two methods and print full colour with a spot colour if the press has enough print units. This means that a corporate colour can be matched exactly and the rest of the document is in full colour. Often companies will have corporate guidelines that do not allow the corporate colour to be recreated using process colour.

To find out what The Lemon Press can do for you, call us on 01527 510262 or email info@nulllemonpress.co.uk.

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